Q&A on the Taipei Grand Trail Website
[Redemption & Rewards] Mail delivery redemption service is provided. All task redemption applications must be submitted online. •Hiking Note APP: Upon completion, an electronic certificate will be generated, and your package will be mailed out. Redemption Period: June 1, 2026 – January 15, 2027. [Mission I: Gemstone Collection via Hiking Note APP] 【Photo Challenge with Gemstone Signboards】 【General Inquiries】No. FAQs Answer 1 Is it possible to exchange the certificate and prizes by mail? 2 What are the redemption dates and locations? 3 The event end date and prize redemption deadline differ; which applies? As long as your application is submitted before the prize redemption deadline (January 15, 2027), it is valid. 4 Who can I contact for other inquiries regarding the Taipei Grand Trail? Feel free to reach out to the official Taipei Grand Trail Facebook Fan Page[Link] No. FAQs Answer 1 If the app fails to record my GPS track or misses a gemstone, do I need to hike the entire section again? You may provide supporting activity records and contact the Hiking Note team to request a gemstone reissue:
1. Hiking Note Email: hikingnote@biji.co
2. Hiking Note FB Fan Page: [Link]2 Photos taken inside the Hiking Note app seem to disappear; can they be recovered? Photos taken during an active "Mission" are saved locally in your phone's photo gallery. They are not stored inside the app's "My Photos" or "My Tracks" folders.Photos taken during an active "Mission" are saved locally in your phone's photo gallery. They are not stored inside the app's "My Photos" or "My Tracks" folders. 3 If a trail section is closed, can I still collect gemstones on the app? If a route is closed, the corresponding gemstone checkpoint will be relocated, and official notices along with alternate routes will be published. 4 Do I need to finish all sections before starting a second round? No. Once you finish collecting gemstones for any single section, you can immediately repeat that section. 5 Must I follow the designated start-to-end direction for each section? (e.g., Section 1: MRT Guandu Station → Erziping) No, you may reverse the route or adjust the direction based on your personal preferences. 6 Where can I find more APP troubleshooting answers? Please refer to the Hiking Note Help Center & FAQ: [Link] No. FAQs Answer 1 Will it affect my mission if a gemstone signboard is missing? It will not affect your progress. Please notify our Facebook Fan Page, and take a photo with the trail post/socket marked "Taipei Grand Trail" instead for verification. 2 Can I take a photo with a nearby landmark instead of the signboard? Both the participant and the official gemstone handheld signboard must appear together in the frame. 3 Where should I report damaged signs, trail erosion, or loose pavement? You can submit feedback through the Hiking Note APP or send a message to our official Facebook Fan Page. 4 What are the 16 locations for the gemstone signboards? • Sec. 1: Beside the guide board at Erziping Ecological Pond & Zhongyishan Trail Entrance.
• Sec. 2: Datunshan VOR/DME Lookout & Dinghu Calla Lily Trail (approx. 800m from Shuiwei-Balaka sign toward Bell of Happiness Lookout)
. • Sec. 3: Qixingshan Main Peak Pillar & Qingtiangang Grassland Central Trail.
• Sec. 4: Tongxin Pool (Yongjie Pavilion) & Guide board in front of Yuanjue Waterfall.
• Sec. 5: Lao Difang Airplane Lookout Pillar & Wenjianshan Platform.
• Sec. 6: Jiuwufeng Pillar & Horseshoe Lookout.
• Sec. 7: Thousand-Step Trail (by Zhongnan Pavilion) & Zhangshu Trail (near Caiyun Pavilion). • Sec. 8: Shezidao Wetland Bikeway (between Information Hut and basketball court under Shezi Bridge) & Machangting Memorial Park Airplane Installation.
Detailed Locations:[Link]5 How can participants without smartphones or LINE/FB accounts complete Mission I? Mission I requires a smart device with the app installed. We recommend taking part in the Signboard Photo Challenge instead. 6 Is the Taipei Grand Trail certification held annually? Yes, unique activities and events are organized each year. No. FAQs Answer 1 How can I obtain a printed or digital trail map? Paper copies: Available at Trails and Paths Section (3F, No. 300, Songde Rd., Xinyi Dist., Taipei City). Digital downloads:Map Link 2 How do I join the Taipei Grand Trail event? You can hike the 8 sections independently to complete certification. Please check the [Event Guidelines] for schedules and rules
